How we work
Understand the problem before building anything.
Every project starts with a discovery session. Together we work out what you actually need, what the underlying problem is and whether Starknot can help. If we can, we deliver a proposal with the solution we would build and the reasoning behind it.
How it works
Four steps, no surprises.
- 01
Book
Pick a date and time, the type of session and tell us your reason. It takes two minutes.
- 02
We confirm the session
The Starknot team reads your request and replies by email within 24 business hours to confirm the slot. Some sessions have a cost and others don't: it depends on the reason you describe, and we tell you before the session.
- 03
The discovery session
About an hour over video call. We take the time to understand your real pain point — which is often not what was asked for at first — and to honestly assess whether we can help.
- 04
The proposal
If we can help, we prepare a proposal with the solution we would build, the reasoning behind each decision, the scope and the quote. If we can't, we say so and, when possible, point you to who to consult.
Session types
Choose what you want to talk about.
Some sessions have a cost and others don't. It depends on what you describe as your reason, and we confirm it by email before the session.
Web Development
A website, a page with a booking or request engine, or a custom web system for your business.
Tourism Systems and Logistics
For tourism transport operators: bookings, fleet, routes, drivers and a management dashboard, or the operation's website.
Kepler by Starknot
The AI marketing system that works on your computer. We explain how it works and quote it for your case.
AI Consulting
To see how AI can help in your work. The consulting sessions themselves are paid (US$150 per hour, VAT included).
Something else
Something different, or you don't know yet what you need. We'll assess it and, if needed, propose another type of session.
Book
Book your discovery session.
Monday to Friday, 12:00 to 7:00 pm Costa Rica time (UTC-6). The request goes straight to the Starknot team.
- 1Date & timeCosta Rica, UTC-6
- 2ReasonType and context
- 3DetailsSo we can reply
Which day, and what time?
Pick a business day and a time. One-hour sessions, Costa Rica time; there are no sessions on weekends.
Pick a day and a time to continue.
Frequently asked
Worth knowing before you book.
Does the session have a cost?
It depends. Some sessions have a cost and others don't; it depends on what you describe as your reason. If it has a cost, before the session we email you the total price, taxes included, and how to pay, and you decide whether to take it.
What do I get at the end?
If we can help, a proposal with the solution we would build and the reasoning behind it: what problem it solves, why this solution and not another, the scope and the quote. If we can't help, we say so honestly and, when possible, recommend alternatives or professionals who can.
Am I obliged to hire Starknot afterwards?
No. The session and the proposal don't commit you to anything. If you decide to move forward, the project is formalized with a contract; if not, there is no obligation of any kind.
How long is it and how is it held?
About an hour, over video call. Before the session we may ask for access to or screenshots of what you use today, so the time is spent on what matters and not on descriptions.
Starknot
Let's start by understanding your case.
Pick a date and tell us what you need. We reply within 24 business hours.
Book a session